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Frequently Asked Questions

Welcome! Below are answers to our most commonly asked questions about prints, shipping, returns, and more. Still have a question? Email us at lyndseygreenephoto@gmail.com — we’re happy to help.

  • We offer fine art giclée prints using 12-color printing technology on smooth matte, FSC-certified paper. These prints are rich in color, archival quality, and perfect for framing in any space.

  • All of our prints are sold unframed so you can choose a frame that best fits your style. We provide a variety of standard sizes, including Ikea sizes, to make sourcing a frame easy.

  • Not currently — but we will soon! Digital downloads will be final sale and licensed for personal use only. If you're interested in commercial or wholesale licensing, please contact us directly.

  • Yes! We offer 30-day returns on eligible items. Your item must be unused, unopened, and in its original packaging. Return shipping costs are the responsibility of the buyer.
    Please note: digital downloads and final sale items are non-refundable.

    For full details, visit our Return Policy page.

  • We only offer exchanges for items that arrive damaged or defective. If this happens, please email us within 7 days of receiving your order, along with photos of the damage.

  • Most orders are processed and shipped within 2–5 business days. Transit time varies depending on your location:

    • U.S. Domestic Orders: Typically 3–7 business days after dispatch

    • International Orders: 7–21 business days depending on destination

    Shipping times may vary slightly due to carrier delays or holiday periods.

  • Yes! We ship worldwide. U.S. domestic orders ship at a flat rate, and international shipping rates are calculated at checkout based on location.

  • Yes! Once your order ships, you’ll receive an email with a tracking link so you can follow your package every step of the way.

  • Please contact us at hello@lyndseygreenephotography.com if your order hasn’t arrived within 21 days (domestic) or 30 days (international). We'll work with you to find a resolution.

  • At this time, we do not offer custom print orders. However, we love hearing what you'd like to see in the shop! Feel free to send your ideas to hello@lyndseygreenephotography.com or reach out to us on instagram @10point10Creative

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10point10 Creative by Lyndsey Greene Photography